Shortcodes & USSD Solutions

Shortcodes:

At Afrinet Telecom, we provide robust and reliable Shortcode and USSD solutions tailored to meet your business needs. Our services are designed to enhance customer engagement, improve service delivery, and drive business growth.

What are Shortcodes?

Shortcodes are special telephone numbers, significantly shorter than full phone numbers, used to address SMS and MMS messages from mobile phones. They are designed for use with text messaging services and are easy to remember.

• Dedicated Shortcodes:

  Unique to a single business or campaign, providing exclusive use and branding opportunities.

• Shared Shortcodes:

  Used by multiple businesses, with keywords distinguishing between different services or campaigns. More cost-effective but less exclusive.

• How to Use Shortcodes:

• Marketing Campaigns: Engage customers with promotional offers.
• Surveys and Voting: Collect feedback or opinions through polls.
• Alerts and Notifications: Send time-sensitive information to subscribers.

USSD Service Overview:

What is USSD?

USSD is a session-based text messaging service that allows real-time, interactive communication. Unlike SMS, USSD doesn't store messages but provides instant communication between the user and the application.

Types of USSD:

Dedicated USSD Codes:

Exclusive to a single service or business, providing a tailored and branded user experience.

Shared USSD Codes:

Utilized by multiple services, distinguished by unique menus or options, offering a cost-effective solution.

USSD Use Cases:

• Customer Service: Access customer service options and information.
• Prepaid Services: Recharge accounts and check data balances.
• Mobile Banking: Check account balances, transfer funds, and more.