Today's corporate environment is a competitive one. The market is always changing, making it harder to draw in new
clients and keep existing ones. Finding out what they think of your products and services is the best method to attract
and retain clients.
We have a robust customer feedback tool that lets you create survey questions, share them with Bulk SMS or shortcode, and gives you a well-detailed analysis of every survey you do. Explore some of the amazing features and discover a quick and easy way to prevent churning customers, increase your Net Promoter Score (NPS) and make informed business decisions.
How it Works:
Survey Links sent via SMS
User friendly SMS portal
Affordable SMS pricing
In-depth analysis and reports
The process takes one working day, we only require you to create your subdomain and point it to our server.
First thing first, you are required to create the survey questions, Upload the database of your audience and Schedule/send a Survey.
The survey is sent via a link through Bulk Messaging, emails and can be shared on social media. The audience receives and opens the link, fill in the survey questions and submit.
The feedback is available in the platform, well analyzed and exportable to Excel / PDF.
Yes, the platform ships with an API which can be used to integrate with any of your systems.
No, you can send a survey to any number of audiences.
Since we provide the Bulk Sms Service, we shall provide a sender Id at a discounted Price
Yes, the platform is accessible 24/7 from any smart device with internet connectivity